Help
How do I make a claim?
Commercial Claims
We are here to help keep your business on track and deal with the practical matters so your claim can be processed quickly and efficiently.
Property Insurance
Commercial Motor Insurance
Travel Insurance
Liability Insurance
Other Commercial Insurance
Contact our Commercial Insurance team on 0117 947 9510 or info@markrichard.co.ukÂ
Home or Motor Claims
We are here to help you deal with the practical matters so your claim can be processed quickly and efficiently.
Home Insurance
Motor insurance
Travel insurance
Other insurance
Contact our Home & Motor Insurance team on 0117 923 1330 or sales@markrichard.co.uk Â
Japanese Import Insurance Claims – call 01275 792 270 or japcover@markrichard.co.ukÂ
How do I cancel my policy?
We are sorry that you want to cancel your policy.
Please contact us for advice and guidance.
Please fill out the form on the right hand side of the page, fill out the details and the policy type and submit the form.
How do make a change to my policy?
Contact our Home & Motor Insurance team on 0117 923 1330 or sales@markrichard.co.uk
Contact our Commercial Insurance team on 0117 947 9510 or info@markrichard.co.uk
Contact our Japanese Import team on 01275 792 270 or japcover@markrichard.co.uk
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How do I complain?
We strive to deliver exceptional service to our clients, but sometimes things don’t go to plan. If you need us to fix a problem, or if you simply want to tell us that we’ve not met your expectations, please let us know and we will seek to address your issue as best we can.
Contact our Home & Motor Insurance team on 0117 923 1330 or sales@markrichard.co.uk
Contact our Commercial Insurance team on 0117 947 9510 or info@markrichard.co.uk
Contact our Japanese Import Insurance team on 01275 792 270 or japcover@markrichard.co.uk
Or write to us using our contact details.
How can I get help with Financial Difficulties?
If you are struggling financially during the current cost of living crisis,
please do get in touch with us and we will try to help.
Contact Us
Please use our contact page to get in contact with the relevant team, including phone, email and branch addresses.
No call centres, no hassles…. Just results!
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Mark Richard (Brokers) Ltd
305 Parkway
Worle
Weston-Super-Mare
BS22 6WA - 01275 792270
- japcover@markrichard.co.uk
Japcover.co.uk is a trading name of Mark Richard (Brokers) Ltd registered in England & Wales No. 813273. Authorised and regulated by the Financial Conduct Authority for insurance mediation activity and as a credit broker and lender under register no. 305499. You can visit the FCA register by visiting the FCA website www.fca.org/firms/systems-reporting/register. If you are unhappy with our service we have a complaints procedure, details of which are available on request. You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk and their consumer helpline is 0800 023 4567.