Help

How do I make a claim?

Commercial Claims

We are here to help keep your business on track and deal with the practical matters so your claim can be processed quickly and efficiently.

Property Insurance

Commercial Motor Insurance

Travel Insurance

Liability Insurance

Other Commercial Insurance

Contact our Commercial Insurance team on 0117 947 9510 or info@markrichard.co.uk

Home or Motor Claims

We are here to help you deal with the practical matters so your claim can be processed quickly and efficiently.

Home Insurance

Motor insurance

Travel insurance

Other insurance

Contact our Home & Motor Insurance team on 0117 923 1330 or sales@markrichard.co.uk

Japanese Import Insurance Claims – call 01275 792 270 or japcover@markrichard.co.uk

How do I cancel my policy?

We are sorry that you want to cancel your policy.

Please contact us for advice and guidance.

Please fill out the form on the right hand side of the page, fill out the details and the policy type and submit the form.

How do make a change to my policy?

Contact our Home & Motor Insurance team on 0117 923 1330 or sales@markrichard.co.uk

Contact our Commercial Insurance team on 0117 947 9510 or info@markrichard.co.uk

Contact our Japanese Import team on 01275 792 270 or japcover@markrichard.co.uk

How do I complain?

We strive to deliver exceptional service to our clients, but sometimes things don’t go to plan. If you need us to fix a problem, or if you simply want to tell us that we’ve not met your expectations, please let us know and we will seek to address your issue as best we can.

Contact our Home & Motor Insurance team on 0117 923 1330 or sales@markrichard.co.uk

Contact our Commercial Insurance team on 0117 947 9510 or info@markrichard.co.uk

Contact our Japanese Import Insurance team on 01275 792 270 or japcover@markrichard.co.uk

Or write to us using our contact details.

How can I get help with Financial Difficulties?

If you are struggling financially during the current cost of living crisis,
please do get in touch with us and we will try to help.

Contact Us

Please use our contact page to get in contact with the relevant team, including phone, email and branch addresses.

No call centres, no hassles…. Just results!

After contacting numerous uk insurers that didn’t even have my car on their database, I spoke to Japcover. Katarina was extremely helpful, patient and found my car make straight away. I’m paying less now than I did for my standard Vauxhall!!! I would 1000% recommend.

Brilliant service ,just about gave up getting an affordable quote and Bradley sorted me out a great price thank you again . couldn't recommend them enough 👌

Would recommend. Got the cover I needed at a good price. Very friendly and easy to sort out.

Recommended for Japanese imports where alot of other insurers were unaware of my car. Matthew managed to sort my car insurance out for a great price, no hassle!

Fantastic service! It was so lovely to speak to a real person who knew exactly how to help and made finding insurance so much easier. A great price given. Definitely recommend this company to others!

I was recommended this company by the place I bought my car. Matthew was great, very polite and efficient. There was time pressure to get sorted and nothing was too much trouble. He answered every question I had. Highly recommend.

After a few calls they were the first company to provide a decent quote. Good service and friendly staff!

Very helpful and great prices! Thanks guys!

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JAPCOVER

Specialising in arranging insurance policies for imported vehicles for over a decade

CONTACT US

Contact us

We would love to hear from you, whether you want more information or a quote.

Quick contact

Japcover.co.uk is a trading name of Mark Richard (Brokers) Ltd registered in England & Wales No. 813273. Authorised and regulated by the Financial Conduct Authority for insurance mediation activity and as a credit broker and lender under register no. 305499. You can visit the FCA register by visiting the FCA website www.fca.org/firms/systems-reporting/register. If you are unhappy with our service we have a complaints procedure, details of which are available on request. You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk and their consumer helpline is 0800 023 4567.