Japcover.co.uk is a trading name of Mark Richard (Brokers) Ltd registered in England & Wales No. 813273. Authorised and regulated by the Financial Conduct Authority for insurance mediation activity and as a credit broker and lender under register no. 305499. You can visit the FCA register by visiting the FCA website www.fca.org/firms/systems-reporting/register. If you are unhappy with our service we have a complaints procedure, details of which are available on request. You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk and their consumer helpline is 0800 023 4567.